iCOLLABORATION,INC.                
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Services

We provide on-site, off-site and off-shore services in the following :

  • Functional expertise in ERP Implementation of new systems or upgrades of modules that includes but is not limited to :
    • HCM - Human Resources, Payroll, Advanced Benefits, Time & Labor, Training , Recruitment, Self-service modules, Benefits and Compensation 
    • Finance & Accounting - General Ledger, Accounts Receivable, Accounts Payable, Projects, Purchasing
    • Order to Cash - Order Management, Advance pricing, Configurator
    • CRM, Supply chain and Distribution modules
  • Technical services
    • Customizations
    • Integrations with external systems
    • Upgrades
    • Data migration
    • Data management
    • Patch management
  • Remote Services
    • Monitoring 24 * 7, 365
    • Database and O/S Monitoring
    • Emergency Response to all Alerts
    • Case/Issue Tracking Management Portal
    • Backup Planning and Backup Requirements
    • MTTR – Mean Time to Recovery Planning
    • Retention Policy Planning
    • Stats Analysis
    • Professional DBA services offering for Oracle includes remote administration, support, troubleshooting and consulting services for Oracle Database 8i, 9i, 10g and 11g, Real Application Clusters 9i, 10g and 11g, Application Server 9i, 10g and 11g and E-Business Suite 11i and R12.
    • Professional DBA services offering for MSSQL Server includes remote administration, support, troubleshooting and consulting services for MSSQL Server 7, 2000, 2005 and 2008
  • Training and support
  • Staffing
    • Full Life Cycle Recruiting for IT positions
    • Contract to hire
    • Contract hourly